FAQs

  • Yes! Please click here to see accepted insurance.

    For “out-of-network” or “cash-pay” patients, please click here to view current rates.

  • We've partnered with Mentaya, a service that streamlines getting reimbursed for your sessions through out-of-network benefits.

    Mentaya is a great option for patients who…

    • Have out-of-network benefits

    • Feel overwhelmed by superbills and insurance

    • Have submitted superbills but failed to get any reimbursement

    • Simply want to skip the hassle of paperwork!

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    Here's how it works:

    1. Sign up for Mentaya

    2. Our practice will enter your sessions into the platform

    3. Mentaya submits the claim and handles any insurance follow-up

    4. You get reimbursed by insurance!

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    **Mentaya charges a 5% fee per claim, which includes handling any paperwork required, dealing with denials, and calling insurance companies.

    **Mentaya guarantees claims are successfully submitted, or a full refund of their fees.

    **Northwind Holistic Psychiatry does NOT receive financial compensation from Mentaya; it is solely to assist patients in accessing reimbursement.

  • Please schedule an intake to discuss if GeneSight® testing is right for you.

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    GeneSight® is a genetic test that may give your provider insights on how your DNA could influence your response to certain mental health medications, such as those used to treat depression and anxiety.

    While GeneSight® can be a helpful tool, it is not requred for effective care. Patients who have experienced significant side effects or limited benefit from previous medications may benefit.

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    GeneSight® Resources:

    Patient Resources

    Simple Facts

    Insurance Coverage & Cost

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    **Northwind Holistic Psychiatry does NOT receive financial compensation for GeneSight Testing.

  • Please click here to see services and rates.

    Check to see if we accept your insurance here!

  • Colorado employees enrolled with On-Site Medical Care (OSMC) may qualify for mental health benefits.**

    To learn about your care options, please reach out to your OSMC team (click here)!

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    **Please note that a referral from OSMC is required to start care with Northwind Holistic Psychiatry if you’re using your insurance benefits. Your primary care provider will evaluate your mental health needs and assist in creating a treatment plan.

  • Virtual appointments are similar to in-person visits, just conducted securely by video.

    We use a HIPAA-compliant platform called Doxy.me. At your scheduled appointment time, simply click the link below to enter our virtual waiting room. Your provider will join you there when ready.

    You can use the same link for each visit:

    🔗https://northwind.doxy.me/

  • Yes—when clinically appropriate and safe. Controlled medications (such as stimulants or benzodiazepines) are prescribed in accordance with federal and state regulations and require appropriate evaluation, monitoring, and follow-up care.

    Prescriptions are not guaranteed, and additional requirements (such as coordination with a primary care provider, PDMP review, or periodic testing) may apply. Benzodiazepines are generally prescribed on a short-term basis and are not combined with opioids or prescribed in the setting of active substance misuse.

    For full details, please review our Practice Policies

  • During your initial psychiatric assessment, your provider will spend approximately 60 minutes discussing your current mental health concerns, reviewing your medical and psychiatric history, and exploring your treatment goals. We will consider a range of treatment options, including medication, therapy, and lifestyle interventions.

    By examining prior treatments, family background, work and life context, and current challenges, we will collaborate with you to develop a thoughtful, individualized, and holistic care plan.

    We are always happy to answer questions and want to ensure you feel informed, supported, and comfortable with your care.

    Please complete your intake forms at least 24 hours prior to your first visit. If you have not received them via email or SMS, please contact our office at office@northwindholisticpsychiatry.com.

    If forms are not completed in advance, we may need to reschedule your appointment.

  • A Good Faith Estimate gives you a preview of the cost of your care if you don’t have insurance. It’s your right to receive this estimate so you know what to expect.

    Here’s how it works:

    If you’re paying out-of-pocket, healthcare providers are required by law to provide you with an estimate of the costs for your medical care. This includes not just the main service, but also any related expenses like tests, prescriptions, equipment, and hospital fees.

    To make sure you’re well-informed, ask your healthcare provider for a Good Faith Estimate in writing at least one business day before your appointment or service. You can also request this estimate before scheduling any service or item.

    If you receive a bill that’s $400 or more above the estimate, you have the right to dispute it.

    Don’t forget to keep a copy or photo of your Good Faith Estimate. For more details about your rights or if you have any questions, you can visit www.cms.gov/nosurprises or call 800-985-3059.

  • If you are in immediate danger, please call 911 or go to your nearest Emergency Department.

    Additional crisis resources can be found here

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    Northwind Holistic Psychiatry PLLC is an outpatient psychiatry practice (not a 24/7 crisis or inpatient facility)